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Frequently Asked Questions

  • Frequently Asked Questions

  • How long does it take to set up a new account?

    New accounts are generally set up within 2-4 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via email including your user-ID, password, and FTP hostname. You can begin uploading files to your new web site immediately. You will be given an IP address to access your site via the web prior to the completion of either domain registration or domain modification.

    Keep in mind that IP addresses are dynamic and can be changed at any time. Always use your domain name to access your site once it is available, that way the DNS servers always translate it into the correct IP address.

    Updated: 08/02/03

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    There is also an extensive online manual available.   888-404-HOST (toll-free US/PR/VI/GU), 706-897-4743