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Frequently Asked Questions

  • Frequently Asked Questions

  • What do I need for E-Commerce?

    1. Ecommerce Hosting Plan with Online Shopping Cart

    Online Shopping Cart software is another example of a vehicle to move credit card and ordering information. Your customers can efficiently order 24 hours a day. A shopping cart also eliminates some potential for error as there is only one human involved in the process rather than two. With our Ecommerce plans, we offer the Miva Merchant shopping cart.

    The Shopping Cart is a vehicle that enables you to:

    • Display your products on your website
    • Get the ordering information from your customer
    • Verify via email to the customer that his order has been placed
    • Deliver the notification and ordering information to the seller

    2. Choose your Payment Options:

    • Off-line Credit Card Processing
      This is a good option if you currently have a Merchant Account with a local bank. Your customer's credit card information is captured and stored on our server for later authorization and transaction processing through a traditional card swipe terminal or through a computer. However, if you are clearing more than 100 transactions a month, you may want to consider the real-time payment processing option.
    • Real-time payment processing enabled by Merchant Accounts
      To process credit cards transactions in real time through your website you need to either (1) Open a Merchant Account with a financial institution; OR (2)Sign up with a payment gateway, for example, AuthorizeNet

    Merchant Accounts give you the ability to take credit card information from your prospective customers over the Internet. Miva Merchant (E-Commerce shopping cart) offer seamless integration with the CardService online payment gateway, providing you with a completely integrated e-commerce solution.

    3. Secure your Ecommerce website

    When you are accepting credit card and other sensitive information online, you will need to make sure that all information are routed through a Secure Socket Layer (SSL) encrypted connection. We have a SSL installed on each server that is available for you to use for free. We offer 128-bit encrypted SSLs through GeoTrust that can be purchased for an additional fee if you prefer not to use the shared SSL (you want to use instead).

    Updated: 08/29/03

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    There is also an extensive online manual available.   888-404-HOST (toll-free US/PR/VI/GU), 706-897-4743