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Miva will answer any question or problems that may arise during your configuration
(generally you can completly setup your shopping cart with no problems).
Please note that Hosting Masters does not support Miva Merchant,
you must contact Miva for support.
Extensive documentation is available from Miva.
Getting Started
Once you have setup your Miva Merchant account you will
have two important URLs that you should both write down, and bookmark in
your browser. The first one is the Administration page.
This is the brain center for your shopping cart. You will need to
login to this using the Username and Password you selected during setup.
The URL for this will be
http://www.yourdomain.com/Merchant2/admin.mv
(replace yourdomain.com with your actual domain name)
The other URL will be the Miva Merchant cart. You may
wish to open this in a separate browser window so that you can see for
yourself the results of changes/selections you make in Admin, such
as colors, font sizes, and product displays. The URL for this page will
be:
http://www.yourdomain.com/Merchant2/merchant.mv
(replace yourdomain.com with your actual domain name)
Admin
Main Page--Overview
Once you have logged into your Admin area you will see
a page divided into three parts. Since this is the control center
for your entire Miva Merchant system you should take some time to become
familiar with the layout and how it works.
Header
At the top of your screen you will see a header section
containing links that you may find helpful.
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Miva Icon Clicking on this will take you to
Miva Corp's home page.
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Main Clicking on this link at any time
will take you back to the Main Admin page.
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Docs This will take you
to Miva Merchant's online help files. (different from this manual)
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Support This will take you to Miva Merchant's
support message board.
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Logout When you are finished working in your
Miva Merchant you should logout. This will prevent anyone else who may
use your computer from accessing your account without logging in.
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Menu Panel
The menu panel on the left side of the screen lists all
of the functions of the cart in an expandable file format. With a
little practice you will soon be able to navigate these options quickly
and easily.
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Blue Text
Blue text indicates an active option. Clicking on one
of these will pull up the page or form indicated in the Main Frame of your
screen.
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Black Text
Black text indicates an inactive option. This means that
there is currently nothing available to pull up for the item
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Arrow Icon
The small blue arrow icon next to a directory indicates
that there are sub-directories within that directory. Click on the
arrow to expand the directories.
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Dot Icon
A small dot icon next to an item indicates that it
currently contains no sub-directories
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Spider Web Icon
Some forms will display a small black web icon. Click
on this to have a window pop up displaying all of the relevant links you
can use in your web pages. This is very helpful for integrating Miva
Merchant into an existing web site.
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Main Frame
This is the large portion of your screen. Items selected
from the Menu Panel will open in the Main Frame of your screen. You
will make selections, enter information and save your work from there.
Once saved, the Menu Panel will update to reflect any changes you make.
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?
The large blue question marks next to many form entry
fields will, when clicked on, open a small help window.
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Lookup
The blue Lookup link will be found next to some items
to help you make selections from current lists. For example,
clicking on the Lookup link next to the Manager field when setting
up your store will open a window which will display all of the Users
you have entered. Simply select the desired User from the list to
have the name automatically entered into the field for you.
Miva Merchant Functions
All of the functions, options and selections that are
available to you will be listed in the Menu Panel. At first glance
you will see only a half dozen or so items listed here. However, once you
begin expanding the directories by clicking on the blue arrows you will
see the list grow rapidly.
Please take a bit of time to explore the options in your
Menu Panel to familiarize yourself with how it works, and what is available.
You may also wish to read the Before You Start section of this online
manual before you begin adding your products and setting up your cart.
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Refresh
Click this link at any time to update your screen to
the most recent saved version. Remember that the more of your Menu
you have expanded, the longer it will take for the Refresh to take
place because you will have more files open.
Mall Settings
This will contain the current mall settings as entered
by you when you setup your account.
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Mall Name
The Mall Name is used by your modules and other settings
to identify your Mall. The Mall Name does not have to be the same
name as your Store Name.
Note--Your license allows you to setup one Mall,
with one store in it. To add more stores to your Mall you will need to
purchase additional licenses.
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Owner
The information entered here is, by default, the same
information you entered when creating your store. The name here will
also be used for contact emails and notices. You may change/update
this as needed.
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URLs
These are the specific URLs the system will point to
within your domain. If these URL's are entered incorrectly, they
will not work.
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Administration Timeout
This will automatically log you out of your Administration
page if there is no activity for the specified number of minutes. This
is a security precaution for your benefit.
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User Interface
These settings allow you to customize the look and feel
of your Miva Merchant pages and forms.
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Users
You may give administrative access to as many users as
you like, each with their own login and password. You may also remove
users.
Add User
The Username and Password entered here will be needed
for the User to login to the system.
Administrator?
Check this box to give User access to all areas of your
Miva Merchant store, overriding other security settings.
Note: If you do not check this box the User will
have NO privileges at all until you create a Group and assign them to it.
To create a Group expand the sub-menu under your Store Name and click on
the small blue arrow next to the sub-title "Group".
Create New Users?
Check this box to enable User to create
new Users.
Add
You must click on the Add button to Add the new User
to the system.
Edit User
All current Users will be displayed in a list below Add
User. To edit any settings for a User, click on their name.
Once you have made your changes, click on the Update button.
Delete User
To delete a User click on the Delete button on the Edit
Users form.
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Modules
The word "module" is used to indicate a specific set
of programming which performs a specific function, or set of functions.
The use of modules allows for a greater degree of flexibility and upgrade
ability to the system as a whole. New modules may be added and implemented
without effecting the rest of your system. You may change modules if you
like as well...for example, you may wish to change from Flat Rate Shipping
to UPS Shipping. This is done by simply changing your module selections.
Module Paths
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Root Directory for Modules
Your modules are stored by default in a directory named
Merchant. Miva Merchant uses this directory path to configure
links for the modules. In most cases, this default should not be changed.
path should be /Merchant2/
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Secure Root Directory for Modules
Your modules are stored by default in a directory named
Merchant. Miva Merchant uses this directory path to configure
secure links for the modules where needed. In most cases, this default
should not be changed.
secure path should be /your-userid/Merchant2/
Note: your-userid is your domain name with no extension. example- fred.com would be fred.
Add Module
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You can add modules created by either Miva Corp or third
party vendors to increase functionality of your Miva Merchant. You may
upload modules from here using the Upload option, or place your new modules
in a directory on your server manually and enter the path here.
Module Listings
All of the modules you currently have installed
in your Miva Merchant will be listed here.
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